- New York, United States
- support@globbomedia.com
- (607) 358-5137
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Welcome to our FAQ section, where we address common questions about Globbomedia’s investment services, account management, and company policies. Whether you’re a new investor or a long-time client, find quick answers to your queries here. Can’t find what you’re looking for? Our dedicated support team is always ready to help.
Globbomedia is registered and licensed to operate in multiple jurisdictions, including the United States (SEC regulated), United Kingdom (FCA regulated), Singapore (MAS regulated), and the European Union (ESMA compliant).
Yes, Globbomedia is regulated by multiple financial authorities in the jurisdictions where we operate, ensuring we adhere to strict financial standards and practices.
Yes, investor funds are insured up to $500,000 per account. This insurance is provided through our partnership with Lloyd's of London, a global leader in specialized insurance.
Our insurance coverage protects against company insolvency, fraud, and cybersecurity breaches. It does not cover market losses from normal trading activities.
Globbomedia was founded in 2005 and has been providing investment management services for over 18 years.
We employ a multi-layered risk management approach, including diversification strategies, real-time market monitoring, and stress testing of our investment models. Our dedicated risk management team oversees all aspects of our operations.
Yes, our minimum investment amount is $3,000 for most of our investment products. Some specialized funds may have higher minimums.
We provide monthly account statements and quarterly comprehensive investment reports. Real-time account information is always available through our secure client portal.
We adhere to strict data protection policies in compliance with GDPR and other relevant data protection laws. We use state-of-the-art encryption and security measures to protect all client data.
Our customer support team is available 24/5 via phone, email, and live chat. For urgent matters outside business hours, we have an emergency contact line for existing clients.
Yes, we serve clients from many countries. However, due to regulatory restrictions, we may not be able to offer services in certain jurisdictions. Please contact us for specific information about your country.
Our key differentiators include our diverse range of investment options, our strong track record of performance, our robust risk management practices, and our commitment to client education and transparency.
We accept bank transfers, credit/debit cards, and major cryptocurrencies including Bitcoin and Ethereum.
Bank transfers typically take 1-3 business days, card payments are instant, and cryptocurrency deposits are credited after 6 network confirmations.
No there's no minimum deposit but the minimum amount you can invest is $3000
We don't charge fees for deposits, but your bank or card issuer might apply their own fees. Cryptocurrency transactions may incur network fees.
Log into your account, go to the 'Withdrawals' section, select your preferred method, enter the amount, and follow the prompts to complete the request.
The minimum withdrawal is $100 or equivalent in other currencies.
We aim to process all withdrawals within 1-3 business days, depending on the method chosen.
No we do not charge fees for withdrawals
For security reasons, we generally require withdrawals to be made to the same account used for depositing. Exceptions may be considered on a case-by-case basis.
There's no limits for withdrawals
We use industry-standard encryption and security protocols. All transactions are monitored for suspicious activity, and we employ strict verification procedures for withdrawals.
First, check that the withdrawal has been processed on our end. If it has been more than 3 business days, please contact our customer support team with your transaction details for assistance.
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